I just want to tell you that I have used this product for over 11 years and could not live without it. Exporting data out of our database and having it magically formatted to look beautiful sure is sweet. Of course, I have to write all the scripting/programming for it to look so nice, but it sure makes it fast. I use InData in 20 books that range in pages from 300-800, and I love using it.
Just wanted to let you know that InData & InCatalog have worked great, saving us a lot of time and money.
InData & InCatalog has allowed us to complete many projects that we couldn’t have done without them.
—Steve Parrish, Lone Star Pet Supply
My company has been using InData for 4 years and I’ve been very impressed. The software does what is expected and anytime we’ve had a question/concern it has been addressed. Your customer service is, hands down, the best I have ever experienced in the software industry. It is a pleasure to work with you and your software. Thanks.
Feel free to publish part of this email but please keep our company name anonymous. We want to avoid giving too much info to the competition.
Here is a compliment to you: please be advised that Em Software InData was the software of choice in comparison with e.g., [competitor] and [competitor], from our evaluation. This was due to the ease of use as well as the possibilities!
I have used your product [InData] in the past and think it is GREAT! Saved hours of time placing and formatting text for a catalog.
Thanks again for a GREAT set of products! I’ve been basically making my living with Xdata/InData and Xcatalog for the last 12 years.
My first encounter with Em Software was with the Xdata plug-in back in 1996. I was working for an advertising agency at the time and was seeking for a solution for a new client. So any leverage to win them was a plus. I discovered after a site visit that they were using a paper system to produce product labels. The client did not have a product database and the labels were hand set each time.
After extensive research online I came across Xdata, the automated solution for QuarkXPress. Now, what I was using the plug-in for was not mentioned in any of the documentation. Being the pioneer that I am I tried to make it work. And to my surprise it did. The results were astonishing. I created a push button tool to create product labels complete with CMYK colors, bar codes, symbols and product data. We won the client over and it was simple enough that anyone in the organization could use it.
Then a major opportunity for another project came up. Can we create a business card solution for our client that has over 10,000 employees? A similar idea as the label solution. This client learned during the process that their data structure was screwy. Final result—solved the database issues and created a streamline system for Human Resources.
I was really getting into to this plug-in to the degree I decided to go out on my own as a consultant. In 1998 I took on a business partner and we were on a roll.
After a very convincing sales pitch to a chemical reagents company, we were awarded several catalog projects. My client’s team was amazing surprised how much time they were saving over a course of two years.
Later on formed another company Designismylife in 2000, to provide automated print solutions to many design businesses, manufacturers and marketing departments.
Em Software’s plug-ins have been a part of my design career for which I am very grateful. Chris Ryland is a business genius and of course his team of experts. I cannot say enough about these tools. They have given me the freedom to pitch to clients with confidence that I have a solution right from the start. I still see redundant tasks eating away at designer’s creativity.
If I could say, there is only one problem, the product works so well that it intimidates people. I have been asked several times during presentations ‘what will happen to our design team.’
I simply reply, “They will now have the time to design with passion.”
—David M Bey, Creative Director, designismylife™
I bought InData several months ago to use for helping to turn a database into a book. It took us a while to figure it all out, but we did, and it worked beautifully! Thanks for a great program.
I bought InData for my company two years ago. It has already saved us the cost of the software many times over in the working hours spent completing projects. Our last full company directory took 4 months to complete using a well-known word processing product. This year I am at a draft stage after just a working week on the project.
But I really wanted to thank and commend you on your support. On a number of occasions I have looked for help sorting out a prototype. Your response has always been quick, efficient and comprehensive. I was particularly grateful for the recent assistance I received on what for me was a tricky/complicated issue, which was sorted through a short number of email exchanges with your excellent support department. Thanks so much.
—Nick Clarke, Diocesan Communications Director, St Edmundsbury & Ipswich
First, I want to say that your products [InData, InCatalog] are really awesome.
And now I discover that the support/bug correction is on par with the products’ quality. Thanks for your work.
Wow, that’s awesome. [...]
You posted raving reviews of your customer service on your website, but I didn’t really pay attention to them… now I see what they were talking about.
Thanks so much for your help. I finished this project this morning, and the combination of your great software and great support made it easy and fast.
As you know, we’ve been working with Em Software for many years now, and have implemented InCatalog, InData, and InFlow in a wide range catalog and retail advertising environments.
We’re currently in the prototyping stage of an ad planning/ad production integration project with a national retail-advertising customer that involves a component of automated data linking and page building.
Creative use of a combination of InCatalog and Adobe’s XML tagging functions provided us with the technical components required to bridge the planning/data, and creative/layout domains, and provide overall functionality that is most often associated with and expected from expensive enterprise systems.
For our prototype, we designed an export schema from a legacy ad planning system, and merged this export with marketing content from another source, and image references from yet another repository, with an online tool we designed for the project. From a test export of an actual ad event, we built a 150-page indexed InDesign document with 700+ fully populated, fully formatted, ready-to-use product groups, including regional versioning output, in less than half an hour.
Sure, this kind of thing is a day at the office for you, and for us, but I have to tell you that it NEVER gets old seeing the faces of those who typically spend weeks and months searching, gathering, re-keystroking, and tracking all of the content that is now automated directly to the page for them, upon seeing it for the first time. It drops jaws every time!
We just wanted to share this with you, and thank you for the great work, and support back at Em Software. We’re glad to be your consulting/integration partner, and look forward to many more of these experiences in the future.
—Jeff Kazanow, Partner, Onus LLC
We were one of your first users with Xdata. … We must have generated almost a million dollars of work with it. It’s nice to have some jobs where we can use it again. Thanks!
I use Xdata once a year to produce a directory of churches from a Filemaker database. Before using Xdata the directory would take weeks to lay out. Using Xdata to do all the donkey work I can get the directory done in a few hours. It does NOT, however, help with getting the data right in the first place. Even though it’s used only once a year, and even if it had to be upgraded every year the amount of time saved more than compensates for the costs involved.
—Dr Digby L. James, Quinta Press
I just wanted to echo Nancy’s previous message of thanks. I had a good feeling about your products and company when I was doing the evaluation, and now that I’ve turned over the implementation to Nancy, I continue to be very pleased with your great service.
Keep up the good work. I’ve been letting my friends know about your wonderful product and service, and would be pleased to be a reference for InData if the need ever arises.
—Eric J. Weiner, Publisher, Information Publications, Inc.