I just want to tell you that I have used this product for over 11 years and could not live without it. Exporting data out of our database and having it magically formatted to look beautiful sure is sweet. Of course, I have to write all the scripting/programming for it to look so nice, but it sure makes it fast. I use InData in 20 books that range in pages from 300-800, and I love using it.
I have to say, it’s been nice to get the quick support and response from you guys, as opposed to posting on the Adobe forums and waiting for a response. I’m sure I will have some more questions, but I’m convinced that your product will do what we need.
I also wanted to take an extra minute to thank you again for taking the time to walk me through the issue I was having over the phone. It seems like most companies anymore are not willing to take the time to speak to someone and solve a problem. They would rather pass you off to someone in another country that really doesn’t care. I was very impressed you actually took the time to help.
I still love your product, and it’s saved us a TON of time in our layouts (we average anywhere from 160-200 pages of print work a week with a staff of 3, which we couldn’t possibly do without InCatalog).
Just wanted to let you know that InData & InCatalog have worked great, saving us a lot of time and money.
InData & InCatalog has allowed us to complete many projects that we couldn’t have done without them.
—Steve Parrish, Lone Star Pet Supply
My company has been using InData for 4 years and I’ve been very impressed. The software does what is expected and anytime we’ve had a question/concern it has been addressed. Your customer service is, hands down, the best I have ever experienced in the software industry. It is a pleasure to work with you and your software. Thanks.
Feel free to publish part of this email but please keep our company name anonymous. We want to avoid giving too much info to the competition.
Oh my gawd! You’re a hero! It worked! I have two hours to finish this 300 page catalog! You saved me! Thank you so much!
You can’t imagine how miserable my life was before your program came along. Thanks for the prompt support!
I don’t know how much to thank you? This is of a great help and relief to us, as we’re going to press on Friday! Em Software is always being absolutely fantastic in its support and customer care.
Here is a compliment to you: please be advised that Em Software InData was the software of choice in comparison with e.g., [competitor] and [competitor], from our evaluation. This was due to the ease of use as well as the possibilities!
I wanted to take a moment to express my gratitude for your time, expertise, and support in helping us automate & audit our price sheet documents. You were very timely and gracious with your responses; as well as extremely helpful in guiding me. Without that support, we would have continued to struggle with this project with no end in sight.
This project was very important to our company to minimize the amount of manual labor required to update our price sheets; and to be able to audit that what we produce is as close to 100% accurate as possible.
Please give my best to Joe as well, for his support also. Thanks again!
—Bob Romano, Web Applications Manager, Taco, Inc.
I have used your product [InData] in the past and think it is GREAT! Saved hours of time placing and formatting text for a catalog.
Thanks again for a GREAT set of products! I’ve been basically making my living with Xdata/InData and Xcatalog for the last 12 years.
My first encounter with Em Software was with the Xdata plug-in back in 1996. I was working for an advertising agency at the time and was seeking for a solution for a new client. So any leverage to win them was a plus. I discovered after a site visit that they were using a paper system to produce product labels. The client did not have a product database and the labels were hand set each time.
After extensive research online I came across Xdata, the automated solution for QuarkXPress. Now, what I was using the plug-in for was not mentioned in any of the documentation. Being the pioneer that I am I tried to make it work. And to my surprise it did. The results were astonishing. I created a push button tool to create product labels complete with CMYK colors, bar codes, symbols and product data. We won the client over and it was simple enough that anyone in the organization could use it.
Then a major opportunity for another project came up. Can we create a business card solution for our client that has over 10,000 employees? A similar idea as the label solution. This client learned during the process that their data structure was screwy. Final result—solved the database issues and created a streamline system for Human Resources.
I was really getting into to this plug-in to the degree I decided to go out on my own as a consultant. In 1998 I took on a business partner and we were on a roll.
After a very convincing sales pitch to a chemical reagents company, we were awarded several catalog projects. My client’s team was amazing surprised how much time they were saving over a course of two years.
Later on formed another company Designismylife in 2000, to provide automated print solutions to many design businesses, manufacturers and marketing departments.
Em Software’s plug-ins have been a part of my design career for which I am very grateful. Chris Ryland is a business genius and of course his team of experts. I cannot say enough about these tools. They have given me the freedom to pitch to clients with confidence that I have a solution right from the start. I still see redundant tasks eating away at designer’s creativity.
If I could say, there is only one problem, the product works so well that it intimidates people. I have been asked several times during presentations ‘what will happen to our design team.’
I simply reply, “They will now have the time to design with passion.”
—David M Bey, Creative Director, designismylife™